Project Highlights
16,945
Applications in Housing Connect
200
Applications Processed
282
Number of Affordable Apartments
The Challenge
The explosion in 130% AMI affordable projects in 2024/25 led to the unique challenge of establishing a brand identity for Lumen LIC, along with a more educational and personalized customer experience for the eligible applicant. We felt that too many eligible New Yorkers were unaware of how NYC’s Housing Lottery worked.

The Solution
MGNY leveraged their experience as an industry leader in the affordable housing space to educate the newly acquainted public through several points of contact and a meticulously curated website. From the first interaction with Lumen LIC - whether it is a subway or digital advertisement, MGNY's specialists provide personalized guidance, ensuring eligible applicants receive excellent support at every step of the touring and lease-up process.

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Carmel Partners
Carmel Partners is a San Francisco based firm. Carmel Partners is renowned for their pioneering and innovative approach to state-of-the-art multifamily developments and their environmental stewardship, with 100% of their development assets having or planned to obtain a green rating.
